Article Excerpts

The Journal of Family Practice, Vol. 46, No. 4 (Apr), 1998

"RATING: Good"

"In general, most diagnoses encountered in a primary care setting are available."

"If the provider's favorite medication is not listed on the template, it is simple to add it and save the amended template for the next encounter."

"My patients were impressed by the instruction form and especially by the legible computer-generated prescriptions."

"Patient Ed is a useful tool for practices that value patient education, attractive handouts, and the ability to give the patient specific disease and medication information to take home. Having an extensive list of templates obviates the need to keep file cabinets of up-to-date preprinted material."

"Prescription writing is quick, accurate, and legible. Patient acceptance is good."

"For an office that is contemplating adding clinical computer applications, this program offers a straightforward and useful starting point."

ADVANCE for Nurse Practitioners, January 1998

Patient Ed Software Saves Precious Time

"The software delivers on its stated goals of saving providers one minute with each patient, which enables them to see one more patient per day, improving patient satisfaction within a few months, and reducing the number of unnecessary visits for common colds by 25% over one year."

HEALTH DATA MANAGEMENT, Volume 6/Number 5, May 1998

PATIENT EDucation in the Computer Age

"We have already seen more positive feedback from patients since implementing the system eight months ago," says Robert L. Cummins, R.N. The clinic's patients, pleased with the Patient Ed system, have been telling other people in the community about the system. "We've been bombarded with new patients," he adds.

AM NEWS January 12, 1998

PATIENT EDucation Made-to-Order

"Physicians who underestimate the importance of technology-enabled patient education will most likely be less competitive since successful outcomes, cost-effectiveness and patient satisfaction tend to deteriorate without it."

Health Management Technology, March 1998

Teach Your Patients Well

"Commercial patient education products that do not relate information specifically to individual patients are not meeting patients' needs."

"One of the keys to using the Internet properly, however, will be direct physician involvement."

Physicians and Computers, Vol. 15, No. 8, April 1998

Higher Education

"I have had numerous comments that confirm the handouts are being read. I've also had frequent, spontaneous testimonials from my patients, both verbal and written, convincing me that patient satisfaction has never been higher, despite having less time to spend with them."

"Because I take the time to go to my desk to create the handout and prescriptions after each exam, I find it easy to dictate my note while the printing takes place. This keeps my dictation current rather than 'stacking charts.' I know my notes are more accurate and my stress level is down because my desk is no longer cluttered with a daunting pile of charts to dictate at the end of the morning or afternoon. I feel more organized and get home sooner."

"But the biggest surprise was how patient education software could save us time and money on dictation. In addition to prescriptions and patient instructions, the Patient Ed system can print a condensed summary of all medications, treatments, precautions, etc., given to the patient. This chart summary even includes the diagnoses and ICD9 numbers. . . .When I dictate, I include my usual subjective and objective sections, but for assessment and plan I am now able to say, "See Patient Ed summary." This means I spend less time dictating and my transcriptionist's daily work load is reduced by 40 to 60 minutes because of the chart note feature."

"When I am done with my dictation, the chart copy is placed on top of the patient's chart in my dictation pile. My nurses appreciate having this summary available before transcription is done. They can pull the chart from my dictation stack if a parent or pharmacist calls later in the day with questions. Usually the summary contains enough information that they don't have to interrupt me."

"When I first began using the Patient Ed system I was far from being a computer expert. In fact, I was downright resistant to automation. I'm sure our practice someday will move toward implementation of a full electronic medical record. In the meantime, I've found an easy-to-use tool that has made a big difference in my practice. The system saves me time, reduces my stress and saves me money. Benefits like these are what I've needed to get me started and to continue in clinical computing."